We offer three packages: Computer Diagnostic (from 149 AED, 16 checkpoints - Ajman and Sharjah only) - OBD scan + engine start diagnostics. Body & Computer (from 300 AED, 116 checkpoints) - adds body panels and paint thickness, doors, glass, exterior lights, and tires and wheels. Comprehensive (from 349 AED, 343 checkpoints) - adds a visual inspection of visible underbody components, function checks, and an extended road test, without dismantling components or examining internal parts. Prices shown are the lowest total including the location fee, which varies by emirate. Note: Inspection reports reflect vehicle condition at time of inspection and are not an official market valuation.

We provide vehicle inspection services in Ajman, Sharjah, Umm Al Quwain, Dubai, Ras Al Khaimah, and Fujairah. Our inspector comes to your location at the agreed time, typically within one business day of booking confirmation.

You can cancel your booking at any time before the inspector starts inspecting the vehicle and receive a full refund (package price and location fee). Once the inspection has started, it cannot be cancelled or refunded.

We accept Visa and Mastercard cards (credit and debit), Apple Pay and Google Pay. All payments are processed securely through Stripe.

Click the account icon, select "Register", enter your email and create a password. Verification email sent within minutes.

Computer Diagnostic takes about 30-45 minutes, Body & Computer about 1-2 hours, and Comprehensive Inspection 2-3 hours.

Choose your inspection package, select your location and time, and complete the payment. Our inspector will contact you to confirm the appointment and come to your location.

Completed inspections cannot be refunded as the service has been rendered. Please contact us if there are any issues with the inspection report.

Yes. Our website uses SSL encryption, and payments are processed by Stripe, a PCI-DSS compliant gateway. We do not store any payment data - all card and wallet details are held by Stripe only.

Click "Forgot Password" on login page, enter registered email. Reset link valid for 24 hours. Check spam folder if not received.

The report is delivered in two formats: PDF file and digital link. It includes photos, detailed vehicle condition assessments, and repair recommendations. The report is delivered within 24 hours of the inspection being completed.

No, we come to you. Our inspector travels to your specified location whether it is your home, the seller's location, or any other location in Ajman, Sharjah, Umm Al Quwain, Dubai, Ras Al Khaimah, and Fujairah.

Approved refunds are processed within 3 business days back to the same card or wallet (Apple Pay or Google Pay) you paid with through Stripe.

Yes, guest booking is available. However, account holders can track bookings and access previous inspection reports.

Yes, all inspections are conducted by experienced inspectors using professional diagnostic equipment such as OBD scanners and paint thickness gauges.

After booking, you will receive a confirmation email with booking details. You can also track your booking status from your account dashboard.

Computer Diagnostic is suitable for nearly-new vehicles. Body & Computer is our most popular option, suitable for most buyers. Comprehensive is recommended for high-value, luxury, or high-mileage vehicles.

If you need to modify your booking, please contact us immediately at support@autofay.ae. Changes may be possible if the booking has not yet been confirmed with the inspector.